Terms & Conditions
Effective Date: [Insert Effective Date]
These Terms & Conditions ("Terms", "Terms & Conditions") govern your access to and use of the PHIRSE website, including the purchase of products and use of the related services available through www.phirse.world.
By accessing the website, creating an account, placing an order, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
1. About PHIRSE
PHIRSE operates an online store offering shirts, T-shirts, and other apparel products through www.phirse.world.
The website and its related services are powered by Shopify, which provides the technology and infrastructure that enables PHIRSE to operate its online store.
2. Definitions
- "PHIRSE", "Company", "we", "us" or "our" refers to PHIRSE.
- "Customer", "you" or "your" refers to any person accessing the website or placing an order through PHIRSE.
- "Website" refers to www.phirse.world and related pages or services operated by PHIRSE.
- "Products" refers to shirts, T-shirts, apparel, and other products made available for purchase.
- "Order" refers to a confirmed request for one or more Products placed through the Website.
- "Services" refers to the Website, shopping experience, customer support, ordering, payment, shipping, returns, exchanges, and related services provided by PHIRSE.
3. Use of the Website
You agree to use the Website only for lawful purposes and in accordance with these Terms & Conditions.
You must not use the Website in a manner that could damage, disable, overburden, or impair the Website or interfere with the use of the Services by other customers.
You must not attempt to gain unauthorized access to any part of the Website, customer accounts, systems, servers, or other technology connected with PHIRSE.
4. Product Information
PHIRSE makes reasonable efforts to display product information, descriptions, images, colours, sizing information, and pricing accurately.
However, colours and visual appearance may vary depending on your device, display settings, lighting, and other factors.
All Products are subject to availability. If a purchased Product becomes unavailable after an Order has been placed, PHIRSE will notify the Customer and provide an appropriate resolution, including a refund where applicable.
5. Pricing and Payment
Product prices displayed on the Website are the prices applicable at the time of purchase unless otherwise stated.
Payment must be successfully completed through the payment methods made available at checkout before an Order can be processed.
An Order may remain subject to payment verification, inventory availability, and internal order validation.
6. Order Confirmation and Acceptance
Upon successful placement of an Order, the Customer will receive an order confirmation through the email address or contact details provided during checkout.
Receipt of an order confirmation does not prevent PHIRSE from reviewing payment, inventory availability, or other order details before dispatch.
7. Order Cancellation
Customers may request cancellation of an Order before dispatch.
Cancellation requests may be submitted through reach@phirse.world or +91 86048 60446 .
8. Shipping and Delivery
PHIRSE provides shipping within India, with domestic shipping free on all orders.
Orders are generally processed within 48 working hours after successful order placement and payment confirmation.
Domestic Orders are generally delivered within 2–4 business days after dispatch. The overall delivery period may generally be approximately 3–6 business days from Order placement.
Delivery timelines are estimates and are not guaranteed delivery dates. Delays may occur due to courier delays, weather, public holidays, customs, incorrect or incomplete addresses, transportation disruptions, government restrictions, force majeure events, or other circumstances outside PHIRSE's reasonable control.
9. International Orders
PHIRSE also offers international shipping.
International delivery timelines may vary depending on destination, customs clearance, courier availability, local regulations, and other logistical factors.
Applicable international shipping charges, customs duties, import taxes, local levies, or other destination-country charges may be the responsibility of the Customer unless otherwise expressly stated by PHIRSE.
10. Returns and Exchanges
Returns and exchanges are governed by the PHIRSE Return & Exchange Policy.
Customers may request a return or exchange within 7 days of delivery, subject to the applicable conditions and eligibility requirements.
Products generally need to be unworn, unwashed, in their original condition, accompanied by original tags, original packaging, and the invoice.
Clearance products and custom products are not eligible for return or exchange, subject to the exceptions stated in the applicable Return & Exchange Policy.
11. Refunds
Where a refund is approved, PHIRSE may process the refund to the original payment method used for the Order.
Refund processing timelines may vary depending on the payment gateway, bank, card issuer, or financial institution.
Where applicable, PHIRSE may provide store credit as an alternative resolution.
12. Return Shipping
- Return pickup will be arranged by PHIRSE for approved returns.
- PHIRSE will bear the return shipping cost for eligible returns and exchanges.
- Where PHIRSE has shipped the wrong product, PHIRSE will bear the applicable shipping cost associated with correcting the error.
- Where re-shipment is approved following an RTO, PHIRSE will bear the re-shipping cost.
13. Customer Responsibilities
Customers are responsible for providing accurate and complete information during checkout, including their name, delivery address, email address, phone number, and other information required to process and deliver an Order.
Customers should ensure that someone is available to receive the shipment where required and should promptly communicate any necessary changes to delivery information.
Customers are also responsible for maintaining the confidentiality of their account credentials and should not share their username, password, or other account access details with others.
14. Intellectual Property
The content of the PHIRSE Website, including text, product images, graphics, logos, designs, branding, photographs, layouts, and other materials, is provided for the operation and presentation of the PHIRSE Services.
You may not reproduce, copy, modify, distribute, publish, sell, or otherwise exploit Website content without appropriate authorization from PHIRSE or the applicable rights holder.
15. Third-Party Services and Links
The Website may contain links, integrations, or services provided by third parties.
PHIRSE does not control third-party websites or services and customers should review the applicable terms, privacy policies, and other conditions of those third parties before using them.
16. Website Availability
PHIRSE may update, modify, suspend, or discontinue any part of the Website or Services from time to time.
While PHIRSE aims to provide a reliable shopping experience, uninterrupted availability of the Website or Services cannot be guaranteed.
17. Privacy
The collection, processing, use, and disclosure of personal information through the Services are governed by the PHIRSE Privacy Policy.
Customers should review the Privacy Policy to understand how PHIRSE handles personal information.
18. Limitation of Responsibility
PHIRSE will make reasonable efforts to process Orders, arrange shipping, provide customer support, and maintain the Website.
However, PHIRSE may not be responsible for delays, interruptions, or failures caused by circumstances outside its reasonable control, including courier disruptions, transportation issues, weather conditions, government restrictions, public emergencies, technical failures, customs clearance, or other force majeure events.
19. Policy Updates
PHIRSE may update or modify these Terms & Conditions from time to time to reflect changes to the Services, business practices, operational requirements, legal requirements, or other circumstances.
Any updated version will be published on the PHIRSE Website and will become effective from the date specified in the updated Terms, unless otherwise stated.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Contact PHIRSE
PHIRSE
Email: reach@phirse.world
Phone / WhatsApp: +91 86048 60446
Support Hours: 10:00 AM – 6:00 PM
Business Address
PHIRSE, 59/2/24, SITE-IV, Industrial Estate, Sahibabad, Delhi NCR, Sahibabad, Uttar Pradesh – 201010, India
Acknowledgement
By accessing the PHIRSE Website, creating an account, placing an Order, or purchasing Products through www.phirse.world, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.